Describe people of the 7Ps in a report using your chosen company Essay Example for Free

Describe people of the 7Ps in a report using your chosen company Essay Introduction: For this assignment I am going to explain one of the 7Ps. In this case I am going to describe people for my chosen company, DELL. A board of directors of nine people runs the company. Michael Dell, the founder of the company, serves as chairman of the board and chief executive officer. Other board members include Don Carty, William Gray, Judy Lewent, Klaus Luft, Alex Mandl, Michael A. Miles, and Sam Nunn. Shareholders elect the nine board members at meetings, and those board members who do not get a majority of votes must submit a resignation to the board, which will subsequently choose whether or not to accept the resignation. The board of directors usually sets up five committees having oversight over specific matters. These committees include the Audit Committee, which handles accounting issues, including auditing and reporting; the Compensation Committee, which approves compensation for the CEO and other employees of the company; the Finance Committee, which handles financial matters such as proposed mergers and acquisitions; the Governance and Nominating Committee, which handles various corporate matters (including nomination of the board); and the Antitrust Compliance Committee, which attempts to prevent company practices from violating antitrust laws. The corporate structure and management of Dell extends beyond the board of directors. The Dell Global Executive Management Committee sets strategic directions. Dell has regional senior vice-presidents for countries other than the United States, including David Marmonti for EMEA and Stephen J. Felice for Asia/Japan. As of 2007[update], other officers included Martin Garvin (senior vice president for worldwide procurement) and Susan E. Sheskey (vice president and Chief Information Officer). Conclusion: DELL has got a huge inside organisation with a lot of employees and managers. Read Also:Â  What is a Descriptive Essay

Gender Educational Performance

Gender Educational Performance Gender Educational Performance Does gender affect educational performance in the primary school? Gender has increasingly become a growing concern for educationalists especially since the Women’s Movement has become more prominent in our society. Gender has been considered in relation to many facets associated with education, ranging from examination results, subject choices to peer interaction. The research that has been conducted is not exhaustive and is very often open to criticism and review. This is primarily due to the fact that research into educational issues is regularly context specific and therefore, it is difficult to extract generalizations when there is little comparative data from related studies available. There is limited research on Faith Schools and Independent schools and not very much comparative data for analysis between co-educational schools and single-sex schools. This creates a very difficult situation when trying to ascertain whether gender affects educational performance as opposed to the type of educational experience (Delamont, 1992). There is a substantial amount of data and analysis that is accessible detailing the relative abilities of boys and girls across core subjects, year groups, classes and cohorts. In Key Stages One and Two, SATS are undertaken in Year 2 and 6, with schools opting to take optional QCA assessment tests in Years 3, 4, and 5. In addition data is available from the Fisher Family Trust, which provides value-added data of comparative gender achievements. Certainly, from studying performance profiles for boys and girls achievements in National Curriculum tests and GCSE results, it is evident that there is a gender gap in pupil’s results (Younger and Warrington). This gap is more pronounced at secondary school level. In Great Britain, the vast proportion of research that has been undertaken into gender and educational performance has been mainly concentrated in secondary schools; this my study will hope to rectify. I will be purposely researching a region that has received very little previous investigation so as to supply context specific data which can then be used for comparative analysis in future research studies. It is important to challenge what is meant by achievement. Not all pupils are able to attain the level that is expected of them according to their age. It is universally accepted that all children are able to make some progress and acknowledgement of this fact must be given. To this end, measures of absolute attainment must be balanced with a child’s contextual value added score. This is where each child’s starting point is taken into consideration when tracking their achievements. Other factors that the school has no control over, for example, gender, EAL, ethnicity, family circumstances are also taken into account because they have been found to have an influence on a child’s performance (DCSF, 2008). CVA scores will help allow make comparisons between schools more valid. My research will utilize Raise online to provide contextual data (OFSTED, 2008) My research intends to look outside the usual conditions of maintained schools in England and Wales to assess the affects that working in single gender contexts might have on learners. It is a study, where no residual hypotheses will be tested and no pre-conceived ideas implanted in the study. It will comprise one over-arching question what effects will a single sex cohort have on pupil performance at Primary School level? Whilst gender is different from the sex of a person, they are both linked closely together socially as well as psychologically and this implies that data in gender stereotyping is just as relevant in the analysis of test results which appear to confirm established gender roles, namely subjects such as Science are for boys; English is for girls. Sikes informs us that, ‘The independent, given view of reality might be that any differences in intellectual ability and aptitude between boys and girls†¦are mainly the result of natural, biological, physiological and hormonal causes†¦.A social constructivist view, however, might explain differences in terms of socialization, as the outcome of different expectations, experiences and ways of being treated†¦Ã¢â‚¬â„¢ (2004, pg 21). In the first instance it is important to indicate the role of this study, and what contribution it – and studies like it could make to better understanding of the needs of learners. Similarly, it will not be presumed that gender will make a difference to children’s attainment; for future comparative analysis, an insignificant effect is just as important as finding a large difference. The results from the research should be adaptable to enable the project to be beneficial to future researchers. What methodology is available? Research can be undertaken in a number of different formats. Cohen et al. consider that, ‘There is no single blueprint for planning research. Research design is governed by the notion of â€Å"fitness for purpose†Ã¢â‚¬â„¢ The purposes of the research determine the methodology and design of the research.’ (Cohen et al, 2007). A decision has to be made as to whether it is going to be a quantitative or qualitative research paradigm, (positivist or phenomenological). This does not mean that the two methods have to be in opposition and no prior assumptions as to the two approaches relative importance should be made. Muijs points out, ‘To ascribe radical subjectivist views to all quantitative researchers is a fallacy. To label all quantitative researchers positivists is equally inaccurate.’ (Muijs 2004) What are the strengths and limitations of the methods available? Consideration will be given to considering the strengths and weaknesses of different methods available in relation to the desired outcomes, which Cohen et al. characterize as ‘those decisions which set the boundaries of the research.’ (Cohen et al, 2007) Thought needs to be given to: what are the implications and consequences of a qualitative or quantitative approach for researching this topic? What form of enquiry should be used so that the relevant data is obtained, and draws attention to any issues? As previously mentioned results that can be measured quantitatively (for example, SAT’s results), are readily available, however, a chronological spread is required so that observable contrasts in attainment can be highlighted, or that they indicate that important modifications in teaching and learning are required. The research and methodology will concentrate on quantitative methods plus an attitudinal survey, with the proviso that positivist aspects could be included in a larger scale research study at a later date. It is now necessary to plan what format the questions will take, and determine what medium they will be transmitted in. Smith et al. disapprove of the ‘†¦.analysis of boys and girls as homogeneous groups†¦Ã¢â‚¬â„¢ (2007, pp.455-471). This view is reinforced by Cohen et al. when they draw attention to ‘representativeness and parameters of the sample’ as a major worry. (2007.pg 100)What methods will I choose and why? Will the methods be appropriate to the specific research questions asked? Data collection will mainly be by questionnaire and interview with differentiated weight attached to the responses as deemed appropriate. A variety of questions will be formulated so as to give an extensive range and quality of responses – they will be reflective by means of the questionnaires and discursive through the use of interviews. When deciding on the pupils who will be involved in the research, consideration needs to be given not only to their gender but their approach to learning in general. As previously mentioned it may be possible to explain gender achievement in relation to attitude, ability, English as an additional language, family circumstances or other reasons. These are all acceptable and valid considerations, but they could prove to be confounding variables in relation to this research. This means that each sample of children should be of a similar ability level, (within the level statements) and in addition they should have made comparable progress through value-added data. This should not automatically exclude SEN or EAL pupils but it is important that their profiles are as long as their profiles are consistent. Will the methods be realistic? Will they be managed? How long will it need? Will human and physical resources be required?) Firstly, it will be necessary to obtain the Headteacher’s permission and once this has been achieved a decision has to be made whether it is deemed necessary to get parental permission. Consent and communication between the researchers and subjects is of paramount importance to ensure that there are no ethical issues, especially if the study is going to be published at a later date. (Cohen et al, 1994, p.351, 375). Discussions and consultation will be made with the School Assessment coordinator, respective year group leaders, class teachers and the School special needs coordinator. It will be necessary to study statutory and school class records that have been collated. Once again, high ethical standards and levels of integrity are of paramount importance. This is reinforced by Cohen et al (2007), who believe that ethical practices must be adhered to. My research proposes to work with Year 5 pupils. The same Maths, Science and English lessons will be taught by the same teacher to two gendered groups of pupils over a term. Observations will be made as to how the pupils behave independently and how they interact and support others in group work. The pupils will be asked to reflect on their experience. Subsequently, and following the assigned medium term plan, the same sample of pupils will be split into two mixed gender classes where there are an equal number of girls to boys. Similarly, the same Maths, Science and English lesson will be taught by the same teacher to both groups, again for a term. The children will then answer a questionnaire about their experience as well as have an individual interview on the experience. To avoid leading questions and observer bias, the subject of gender will not be introduced. Instead the interviewee will concentrate on the quality of the learning experience that each child underwent. The questions will take the following format: Which lesson did you learn the most in? Which lesson did you enjoy most? What kind of lessons would you like have in the future? Did you achieve the Learning intention of the lesson? From these questions it is hoped that the children will refer to the gender issue. If so, it is thought that it will be more valid than if ‘guided’ questions were asked; guided questions could well lead to observer/response bias. The answers to the questions will also reveal approaches to teamwork, and the ability to interact and empathize. An informal interview can be constructive by bringing to light more understated influences, inferences and options that have not been considered (Cohen et al,2007). The personal contact between the researcher and subject is beneficial because any ambiguities can be clarified immediately and response is guaranteed which is not so when research methods involve such procedures as postal questionnaires. In the school environment, success revolves around respect, tolerance and helping others. This research aims to find out if single sex classes assist the learning process and aids pupil achievement. Conclusion This research proposes how I would conduct a research into how primary pupils perform in the altered contexts of single gender, or co-educational settings. It is primarily a study of how socialization affects learning according to gender. The results of this research obtained will be context specific. The choice of Maths, Science and English subjects to base the study on meant that a quantitative approach could be added through the use of end of term summative assessments. Also, they are subjects in which learning and ability are frequently considered to be related to gender. It is considered that this research will complement, stimulate and support future research in this area and will validate all costs and organisation deemed necessary. The research will develop our comprehension of how gender influences educational achievement, knowledge essential so that we can examine gender within the school environment but furthermore so that it can be used by the government if they feel there is a need to remedy any gender base disparities. The methodology that I have described will emphasize the subtle relations of gender stereotyping, gender and educational achievement. This research which will indicate if any future course of action is deemed necessary as a result of my findings. Bibliography Arnot, M., David, M. Weiner, G. (1996) Educational Reforms and Gender Equality in Schools. Manchester: Equal Opportunities Commission. Bell, J. (ed) (2005), Doing Your Research Project: A Guide for First-Time Researchers in Education, Health and Social Science. Maidenhead: Open University Press. Bryman, A. (1988) Quantity and Quality in Social Research (Contemporary Social Research.)London: Routledge. Centre for Longitudinal Studies (08/06/05) ‘Gender Mix Has No Exam Impact’ http://www.cls.ioe.ac.uk/text.asp?section=00010001000500150005 [Accessed on: 01/03/2008] Clark, L. (2007) ‘Four in Ten 11-Year-Olds Dont Make the Grade in Three Rs; Battling with the Basics: Crucial Skills Are Not Being Learned’, The Daily Mail (London: England), 8 August. Cohen, L., Manion, L. Morrison, K. (6th ed) (2007) Research Methods in Education, London: Routledge. Delamont, S (1992) Fieldwork in Educational Settings: Methods, pitfalls and Perspectives, London: The Falmer Press. Denscombe, M. (2003) ‘The Good Research Guide: For Small-scale Social Research Projects’ Open University Press; 2 edition. DCSF (2004) ‘Raising Boys’ Achievement’ http://www.dfes.gov.uk/research/data/uploadfiles/RR636.pdf [Accessed 28/02/2008] Hammersley, M., (ed), (1993), Educational Research: current issues. Open University: Paul Chapman, London. Hammersley, M., ‘Some Questions about Evidence-Based Practice’, in Thomas, G., and Pring, R., (eds), (2004), Evidence-Based Practice in Education, Open University Press, Maindenhead. Millard, E. (1997) ‘Differently Literate: gender identity and the construction of the developing reader.’ Gender and Education, Vol.9, No.1, pp.31-48. Muijs, D. (2004) Doing Quantitative Research. Sage: London. National Association for Single Sex Public Education: ‘Single-Sex vs. Coed: The Evidence’ http://www.singlesexschools.org/evidence.html [Accessed 29/02/2008] National Literacy Trust (26/11/99) ‘Single sex classes three year study in Scottish school’http://www.literacytrust.org.uk/Research/ressinglesex.html#motherwell [Accessed 28/02/2008] Opie, C. (2004) Doing Educational Research: A Guide to First Time Researchers. Sage: London. Oplatka, I. Atias, M. (2007) ‘Gendered views of managing discipline in school and classroom’, Gender and Education, Vol.19, No.1, Jan 2007, pp.41-61. Ringrose, J., (2007), ‘Successful Girls? Complicating post-feminist, neoliberal discourses of educational achievement and gender equality’, in Gender and Education, Vol.19, No.4 July 2007, pp.471-491. Salisbury, J., Riddell S. (2000) Gender, Policy, and Educational Change: Shifting Agendas in the UK and Europe. Routledge Secondary Schools (KS3) Achievement and Attainment Tables 2007 http://www.dcsf.gov.uk/performancetables/ks3_07/k3.shtml [Accessed 24/02/2008] Sikes, P., ‘Methodology, Procedures and Ethical Concerns’, in Opie, C. (2004), Doing Educational Research: A Guide to First Time Researchers. Sage: London. Single-sex education (2008) http://en.wikipedia.org/wiki/Single-sex_education [Accessed 24/02/2008] Smith, F., Hardman, F., Higgins, S. (2007), ‘Gender Inequality in the Primary Classroom: will interactive whiteboards help?’ in Gender and Education, Vol.19 No.4 July 2007, pp.455-471. Strauss, A.L. (1987) Qualitative Analysis for Social Scientists. Cambridge University Press. Thomas, G., and Pring, R., (eds), (2004), Evidence-Based Practice in Education, Open University Press, Maidenhead. Thomas, K. (1997) ‘In a Class of Their Own,’ New Statesman, Vol.126, 5 September Zechmeister, E. B. Shaughnessy, J.(1996) A Practical Introduction to Research Methods in Psychology. NY: Mc Graw-Hill Education. http://www.literacytrust.org.uk/research/classsinglesexabstracts.html ‘Boys v Girls: Separating Sexes Helps Boys Close Gap’, The Birmingham Post (England), August 19,2004 http://www.questia.com/read/5006729079 (accessed

Automobile Sector Analysis: Five Forces and SWOT

Automobile Sector Analysis: Five Forces and SWOT 1. Overview of the automobile sector Five forces analysis Competitive Rivalry between Existing Players: High Competition between existing automobile companies is high. Although the automobile market was dominated by the three big auto manufacturers in US, Toyota and Honda in Japan, the situation is changed. With the growing demand in emerging market, the emerging competitors in China and India may drive an intensified price competition. However, the competition could also focus on the safety, warranty and financial services etc. Threat of New Entrants: Medium Although the entrant barrier is high for the automobile industry because the requirement of capital and technology, an increasing number of automobile manufacturers are emerging in China and Asia due to the economic expansion and growing demand. However, these automakers are in the development status and may not catch up the leading technology in Japan and US, so the threat from new entrants is medium. Threats of Substitutes: Low Customers could choose to switch to transportation means other than automobile such as bicycles, buses and subways. However, the automobile is still the favourite despite the relevant high cost than other mentioned transportation means because its flexibility, comfort and convenience. Bargaining Power of Suppliers: Low In automobile industry, the component supplier has little bargaining power because the manufacturer could switch to other suppliers easily. On the other hand, the components are generally low value and the suppliers find it difficult to bargain with automakers. Bargaining Power of Customers: High The competition in the automobile industry is intense as mentioned above. So the customers have many choices on the brands and models. Customers care about the quality, price, safety, comfort, appearance of the car. Recently, customers are also more and more concerned about the environmental effect of the automobile and the energy efficiency. So the customers get more and more bargaining power in automobile industry. 2. Toyota Motor Company 2.1 Overview of the company Company profile Toyota Motor Corp. is one of the largest and leading automobiles manufacturers in the globe. It operates in three main business segments; the two biggest are automobile and financial services whereas the third one is comprised by many smaller other divisions. It is spread worldwide as it has 50 manufacturing facilities in 27 countries and regions Toyota designs, manufactures and sales passenger cars of several types and utilities, trucks, tractors and material handling equipment, minivans and other car accessories. Its products can be divided into 2 main categories, conventional and hybrid vehicles. The company sells its products under Toyota, Lexus, Hino and Daihatsu brands The company is also engaged in the financial industry as it provides financing to its customers and dealers. It is also involved in housing, marine, e-commercial, ITS and biotechnological activities. Toyota sells its vehicles in more than 170 countries and regions worldwide. Toyotas primary markets are Japan, North America, Europe and Asia. It is headquartered in Toyota City, Japan and employed around 316,121 people as on March 31, 2008 Strategy Analysis Toyotas strategy can be summarised under three key principles; growth, efficiency and stability. These are the three priorities the companys management will pursue to achieve future sustainable growth and increase the economic value. Growth will be achieved through continuous investment mainly in hybrid vehicle segment to meat the increasing demand. Efficiency is mainly focused on cost management and further reduction in order for the company to be able to provide high quality products in affordable prices and maintain its competitive advantages. Stability will be ensured by maintaining a solid financial base. Within the economic downturn it is important for Toyota to maintain sufficient liquidity in order to continue to finance its investments in research and development of new technologies, which is an integral and essential part of the companys advantages. Peer Group As Toyota operates in the global market its competitors come from all around the world. Its major competitors are BMW AG, DaimlerChrysler AG, Fiat S.p.A., Ford Motor Company, General Motors Corporation, Honda Motor Co. Ltd., PSA Peugeot, Renault S.A., Volkswagen AG and many others SWOT Analysis Strengths Weaknesses Strong overall financial performance Strong reputation and quality Strong position is Asian market Research and development Production pipeline system and cost management Diversified product portfolio Financial services are still undeveloped Huge expenses on pensions and post-retirement benefits Opportunities Threats Increasing demand for hybrid and environmental-friendly cars Expansion in emerging Asian markets Financial and other non-auto division development New car models Global economic crisis Strong competition in automotive industry Yen and US dollar exchange rates Tight environmental regulations on carbon emissions Problems with specific components of sold cars. (Recent brake problem) 2.1. Key Financials Analysis 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Sales 207,852.40 264,120.58 202,821.01 178,294.05 173,443.60 Operating Income -4,667.52 22,809.82 18,959.84 15,919.51 15,192.39 Net Income Available to Common -4,423.79 17,259.05 13,923.62 11,629.63 10,950.45 Total Assets 292,725.95 324,979.61 275,051.76 242,604.35 227,515.08 Total Liabilities 185,398.39 199,132.47 169,488.89 148,104.55 138,230.49 Common Equity 101,865.07 119,249.79 100,242.15 89,502.94 84,563.86 Net Cash Flow Operating Activities 14,724.7 26,357.6 27,783.5 22,136.2 22,144.6 * IMPORTANT First year to report losses * Stable increase in sales Decline in 2009 greatly affects income * Severe decrease in cash flow from operating activities, nearly 50% * Very big difference between sales and operating income points out severe cost expenses for the company. As this differences is constantly increasing it is not far from the truth to say that Toyota is gradually loosing its competitive advantages in cost efficiency against its competitors. * General trend in key financial s shows a steady and permanent increase until 2008 and a sharp decline in 2009, due to severe problems of economic recession and its great impact on automobiles industry. This trend applies for almost all financial s, pointing out that the companys performance as a whole followed a movement like this. 2.3. Multiples analysis 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Price To Earnings -22.43 9.19 14.74 15.25 11.23 Price To Book 0.97 1.32 2.04 1.97 1.44 Price To Cash Flow 7.41 4.83 7.83 7.80 5.87 Price To Sales 0.5 0.7 0.8 1.0 0.7 * Multiples follow companys general trend, namely increase until 2007 and then decreasing sharply * Consistent with overall picture of company, multiple analysis show the economic downturn of the entity from 2007 onwards * Point to mention: negative P/E ratio. Markets expectation about company looks really slim. The economic crisis, alongside with its severe problems generating income and its recently damaged reputation, create really unfortunate future prospects for Toyota. The negative P/E ratio and specifically its magnitude (-22) implies that nobody is neither willing to pay to buy the companys share nor expecting any profit generation. * Very sharp decline as well; 31.62 units is something extremely noticeable. If we focus on decline itself, it shows an extremely quick unfavorable turn of the market towards the company. 2.4. Companys performance 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Profitability Return on Equity -3.98 14.49 14.68 14.00 13.60 Operating Profit Margin -2.25 8.64 9.35 8.93 8.76 Asset Utilization Total Assets Turnover 0.71 0.81 0.74 0.73 0.76 Net Sales % Working Capital 28.93 180.70 1412.62 29.78 15.30 Gearing EBITDA / Interest Expense 20.94 86.19 77.33 153.70 146.20 Long Term Debt/ Common Equit 62.63 50.40 52.92 53.41 55.44 Valuation Investment Earnings Per Share -1.41 5.43 4.34 3.57 3.32 Dividend Yield Close 3.21 2.82 1.59 1.40 1.63 Liquidity Quick Ratio 0.81 0.77 0.76 0.81 0.87 Current Ratio 1.07 1.01 1.00 1.07 1.15 * Negative profitability in 2009 * Fluctuating sales/working capital as a result of fluctuation if investments (working capital) * Gearing increase in 2009 at the same time with high decrease of interest cover * Stable and quite low liquidity 2.5. Cash Flow analysis 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Cash Flow Operating Activities 14,724.7 26,357.6 27,783.5 22,136.2 22,144.6 Cash Flow Investing Activities (12,265.3) (34,254.0) (32,727.4) (29,704.4) (28,591.6) Cash Flow Financing Activities 6,967.4 6,242.7 7,565.6 7,716.8 3,917.0 Effect of exchange rates -1,294.04 -749.27 218.18 604.94 232.09 Net Cash Flow 8,132.86 -2,402.99 2,839.91 753.58 -2,297.85 * Severe decrease in cash flow from operating activities, nearly 50% which vividly affects its operating income * Extreme decrease in investing activities around 70%, probably caused by cash shortage and policy change. The company issued a new project with main goal to improve profits and cover operating expenses and as a result we see a large negative impact in new investments. * Financing activities exhibit a stationary trend over the past few years indicating the stable financial policy of the entity. * Adverse effects of exchange rates during the last two years indicating the risk the company runs because of the Yens depreciation to the U.S dollar and the Euro. 2.6. Stock Performance The companys share performance seems to move according to the index, with the trend to over perform it constantly. We can see the decline of the shares price, which started right before the end of 2008, following the global economic recession. At the turning point, which is in the beginning of 2009, we observe a relatively high trading volume, probably indicating the forthcoming upward movement. It is also really significant to point out the extreme high trading volume observed during the first months of 2010, followed by a new decline of the shares price. This reflects the problems that Toyota is facing nowadays. There is a considerable lack of trust from the market towards the company which is mainly caused by its severely damaged reputation and loss of quality. 3. Ford Motor Company 3.1 Overview of the company A . Company profile The group operates in two segments: Automotive and Financial Services. For the automotive segment which consists of Ford, Lincoln, Mercury and Volvo has a main operating activity in manufacturing, sale and service of component for cars and trucks. The Financial services segment is included of financing, insurance and leasing regarding to cars, trucks, industrial equipment, construction equipment and other activities. The company has operation in North America, South America, Europe, Africa and Asia- Pacific. B. Strategy Analysis  · One Ford The Company has initiated the new strategy called â€Å"One Ford† which has detail as follow: o ONE TEAM focuses the significant of team work in order to reach the automotive leadership. The measurement is satisfactory of business partners, employees, investors, and related companies. o ONE PLAN: The four-step plan has been established which composed of: balance between cost structure and revenue; develop new product follow customer preference; develop balance sheet status and finance the plan; and cooperation around the world to leverage companys resources. o ONE GOAL: That is â€Å"to create an exciting and viable company with profitable growth for all†. Ford has started the restructuring business process before the economic crisis which the Company has reduced the excess capacity, closed some unprofitable plants and lower excess workforce. In addition, Ford has improved the product line in term of higher quality, more safety, use less energy and more economic. * Affordable Fuel Economy: Focusing on deliver fuel efficiency engine to the market. For example, the 2010 Ford Fusion is now Americas most fuel efficient midsize sedan for both the hybrid and conventional gasoline models. * Electrification strategy: plan to bring pure batteryelectric vehicles, next-generation hybrids and a plug-in hybrid to market quickly and more affordably over the next four years. * Safety leadership: Ford got totaling 16 models picked from the Insurance Institute for Highway Safety which more than other brands. * EcoBoostâ„ ¢ Engine: delivers significant gains in fuel economy along with a great performance drive feel. C. Peer Group Fords peer group is Daimler AG, Fiat Spa ¸ Honda Motor Company Limited, Motors Liquidation Company, Nissan Motor Company Limited, Toyota Motor Corp and Volkswagen AG. D. Fords SWOT Analysis Strengths Weaknesses l Wide geographic Operate throughout the world and has a strong market in North America, Europe and Asia. Sales of each region of 2008 are 49%, 39% and 12% respectively. The well diversified market of ford reduces the risk of economic problem in specific area. l Brand royalty Ford has renowned reputation about quality and also owns other renowned brands such as Lincoln, Mercury and Volvo. l Quality car Ford owns totaling 16 models of car that rated as safety car by the Insurance Institute for Highway Safety l Product Recall Experienced many recalled products due to the quality of defective cruise control switch which may cause fire. Even though there is no fire cases reported but the Companys reputation is negative affected. l Negative operating result l Low gross margin GSKs long-term debt increased by 115.5% in 2008, which may lead to problems such as heavy interest payment, risk of having too little working capital and even increasing possibilities of bankruptcy. l Too much long-term debt This may lead to problems such as heavy interest payment, risk of having too little working capital and even increasing possibilities of bankruptcy. Opportunities Threats l Expanding market in emerging market Ford has a plan to expand its sale in the emerging market which has great buying power in the future. l Eco-friendly engine Ford has high reputation in the eco-friendly engine such as hybrid engine which has very promising market. l Fuel efficiency Ford found another opportunity in the market for fuel-efficient in small and middle car. l High competition Due to new competitor, lower demand and excess capacity. l Economic crisis Economic crisis and regression in USA where is the main market of Ford caused severe effect to the Company. 3.2. Key Financial Analysis Source: ThomsonFinancial Scaling Factor : 1,000,000 USD Currency: USD 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04 Net Sales or Revenues 146,277.00 172,455.00 160,123.00 177,089.00 171,652.00 Operating Income 3,518.00 8,031.00 -8,167.00 7,010.00 10,681.00 Earnings Before Interest And Taxes (EBIT) -4,885.00 6,792.00 -6,689.00 9,354.00 11,669.00 Interest Expense On Debt 9,682.00 10,927.00 8,783.00 7,643.00 7,071.00 Net Income Available to Common -14,681.00 -2,764.00 -12,615.00 2,441.00 3,634.00 Total Assets 215,773.00 276,459.00 275,337.00 264,891.00 294,447.00 ST Debt Current Portion of LT Debt 63,972.00 61,052.00 62,456.00 59,904.00 66,433.00 Long Term Debt 90,716.00 107,478.00 109,593.00 94,428.00 106,540.00 Total Liabilities 231,889.00 269,410.00 277,643.00 250,812.00 277,525.00 Common Equity -17,311.00 5,628.00 -3,465.00 12,957.00 16,045.00  · Net sales decreased from 2007 about 15% as the economic crisis in the State which is the main market of Ford. The Company has had substantial losses from operation since 2006.  · Ford has high outstanding of long-term loan which may causes liquidity deficiency or bankruptcy if the Company still has continuously loss in the future.  · As a result of net losses from operation since 2006, Ford has had negative shareholders equity since then. 3.3. Multiples Analysis MONTHLY HISTORICAL MARKET PRICES Y2008 Y2007 Y2006 Y2005 Y2004 January 6.64 8.13 8.58 13.17 14.54 February 6.53 7.91 7.97 12.65 13.75 March 5.72 7.89 7.96 11.33 13.57 April 8.26 8.04 6.95 9.11 15.36 May 6.80 8.34 7.16 9.98 14.85 June 4.81 9.42 6.93 10.24 15.65 July 4.80 8.51 6.67 10.74 14.72 August 4.46 7.81 8.37 9.97 14.11 September 5.20 8.49 8.09 9.86 14.05 October 2.19 8.87 8.28 8.32 13.03 November 2.69 7.51 8.13 8.13 14.18 December 2.29 6.73 7.51 7.72 14.64 . 5 Year 5 Year VALUATION Y2008 Y2007 Y2006 Y2005 Y2004 Y2003 Growth Rate Average P/E Ratio (High) -1.36 -6.93 -1.41 12.94 9.63 34.66 -1.04 2.57 P/E Ratio (Low) -0.16 -4.75 -0.90 6.64 7.01 13.16 -1.01 P/E Ratio (Close) -0.35 -4.81 -1.12 6.77 8.13 32.00 -1.01 1.73 Price/Sales 0.04 0.08 0.09 0.09 0.18 0.18 -0.80 0.10 Price/Book Value -0.32 2.62 -4.14 1.14 1.74 2.62 -3.94 0.21 Price/Cash Flow 0.44 1.24 1.76 0.70 1.11 1.35 -0.67 1.05 Price/Working Capital 0.00 0.00 0.00 0.00 0.00 0.00 -0.16 7.78 TARenderChart.png * P/E ratio turned to be negative since net losses from operation since 2006 and also the market price has continuously decreased from 8.58 in the beginning of 2006 to 2.29 at the end of 2008. * P/B ratio had negative value in 2008 from the negative book value of Ford. 3.4. Companys performance Worldscope Currency: USD PROFITABILITY RATIOS 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04 Return On Invested Capital 0.25 1.92 1.95 2.95 3.32 Operating Profit Margin 2.43 2.94 3.12 5.02 6.54 ASSETS UTILIZATION RATIOS Asset Turnover 0.63 0.60 0.59 0.59 0.58 Net Sales Pct Working Capital 10.62 6.21 5.68 11.06 41.64 LEVERAGE RATIOS EBITDA / Interest Expense -0.50 0.62 -0.76 1.22 1.65 LT Debt Pct Common Equity -76.88 233.49 316.38 1,268.12 1,229.66 LIQUIDITY RATIOS Quick Ratio 1.05 1.08 1.12 1.08 1.03 Current Ratio 1.21 1.25 1.30 1.25 1.19  · Profitability ratios do not show the good performance as Ford has had net loss from operation since 2006.  · Leverage ratios also go in the same trends as a result of negative equity and high outstanding balance of long-term loan.  · Liquidity ratios present that Ford still can generate cash to supply its working capital but if consider to the long-term debts Ford may cannot provide enough cash to support its debt payment since these ratios are still in the low range compared with its debt outstanding amount. 3.5. Cash flow analysis Source: ThomsonFinancial Scaling Factor : 1,000,000 USD Currency: USD 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04 Net Cash Flow From Operating Activities -179.00 17,074.00 9,609.00 21,674.00 22,591.00 Net Cash Flow From Investing Activities 3,143.00 6,457.00 24,862.00 -7,462.00 8,567.00 Long Term Borrowings 42,163.00 33,113.00 58,258.00 24,559.00 22,223.00 Inc(Dec) In ST Borrowings -5,120.00 919.00 -5,825.00 -8,591.00 4,937.00 Reduction In Long Term Debt 46,299.00 39,431.00 36,601.00 36,080.00 36,021.00 Net Cash Flow From Financing Activities -9,104.00 -5,242.00 15,273.00 -20,651.00 -14,226.00  · The Company cannot generated sufficient cash from operation and had negative net cash flow from operation. Moreover the Company had to pay interest expenses for loans and had high net cash paid for financing activity. 3.6. Stock market performance  · Ford shares have been traded lower than SP500 since 2001 until 2010. Especially since 2006 that the operating results had continuous substantial losses. 4. Honda Motor Company Limited 4.1. Introduction Honda Motor is one of leading automobile manufacturers in the world. The company develops, manufactures and markets automobiles, motorcycles and power products. The company also provides financing services to the dealer and customer for the sale of products. Honda has global operations in areas including North, South and Central America, Asia, Middle East, and Europe with its headquarter at Tokyo in Japan. Strategy analysis Honda Motor has three strategies. They are â€Å"Staying Close to Customers†, â€Å"glocalization† and â€Å"five region strategy†. Staying close to customers mean the maintenance of the qualities of a small company, Provide value product with flexibility and efficiency as a small company does and maintain global reach and technology advantage as a large company does is the drive to the future growth of Honda. Glocalization means the effort to launch subsidiaries in regions that could best meet the demand of local customers and expand the subsidiaries as the local demand increases. Five region strategy requires the operations focus on five areas the world. They are North America, South America, Europe/Middle East/Africa, Asia/Oceania and Japan. The management decisions are served to suit the situation in different areas. The advanced RD capacity equips the Honda to provide flexible products to adjust the need of these regions. Business activities The company operates through four business segments: the automobile business, motorcycle business, financial services, and power products. The automobiles business division manufactures passenger cars, multi-wagons, minivans, port utility vehicle, sports coupe and mini vehicles. Hondas automobiles use gasoline engines of three, four or six-cylinder, diesel engines and gasoline-electric hybrid systems. Honda also offers alternative fuel-powered vehicles such as natural gas, ethanol, and fuel cell vehicles. In 2008, the company sold 3,925,000 units of automobiles. The motorcycle business produces a range of motorcycles, including scooters, electric-motor-assisted bicycles, sports bikes and large touring cycles. Hondas motorcycles use gasoline engines developed by Honda that are air or water cooled, two or four cycled, and single, two, four or six cylinder. In 2008, the company sold a total of 9,320,000 units of motorcycles. Honda offers a variety of financial services to its customers and dealers through its widespread finance subsidiaries. Hondas power products manufactures a variety of power products including power tillers, portable generators, general purpose engines, grass cutters, outboard engines, water pumps, snow throwers, power carriers, power sprayers, lawn mowers and lawn tractors (riding lawn mowers). Honda also manufactures the major components and parts used in its products, including engines, frames and transmissions. Peer Group The globalization of the Honda motor makes it face the global intense competition. The competitors include Ford Motor, Nissan Motor, Toyota Motor, Volkswagen etc.(in the automobile sector) and Yamaha Motor, Harley-Davidson etc.(in the motor vehicle industry). SWOT Analysis Strengths Weaknesses l Global diversification The company operates a total of 397 subsidiaries, and 104 affiliates all over the world. l Leading market position and good brand image Honda is one of the largest vehicle and motorcycle manufacturers over the world with strong brand strength. l Strong Research and Development capacity The large investment in RD could equip Honda the capability to differentiate itself in the intense competitive market. l Declining Market Share in Sector Evident of decline in unit sales and lost of market shares in the automobile industry. l Low employee productivity Honda has a weak proportion on the number of employees and the revenues. Opportunities Threats l Growing demand in Asian market Honda has taken measures to occupy the huge potential Asian market. l Growing demand in hybrid electric vehicles The companys emphasis on hybrid technology innovation will capture market trends as an opportunity to enhance its market share. l Global competition The competition would result in price pressure and thus reduce the profitability. l Tightening emission regulations The emission standards will cause Honda to occur more costs in product development, testing and manufacturing process design. 4.2. Key Financials Analysis Source: ThomsonFinancial Currency: JPY Scaling Factor : 1000000 JPY 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Sales 10,011,241.00 12,002,834.00 11,087,140.00 9,907,996.00 8,650,105.00 Operating Income 189,643.00 953,109.00 851,879.00 730,889.00 630,920.00 Net Income Available to Common 137,005.00 600,039.00 592,322.00 597,033.00 486,197.00 Total Assets 11,579,494.00 12,439,610.00 11,964,917.00 10,533,995.00 9,187,808.00 Total Liabilities 7,449,150.00 7,753,539.00 7,359,399.00 6,320,785.00 5,828,513.00 Common Equity 4,007,288.00 4,544,265.00 4,482,611.00 4,125,750.00 3,289,294.00 Net Cash Flow Operating Activities 383641 1126918 904525 576557 746624 l The operating income reduces dramatically, approximately 80% from the previous years result. This result is caused by the severe decline in the sales and the consequently increase in inventory cost. l Before 2009, all the s are in a healthy and steady upward trend. But in the fiscal year ended at 31st march 2009, the volumes all experienced a dramatic decline. They are caused by the sales plunge. l The declines trends are due to the economic recession caused by the financial crisis because the demand in Japan, US and Europe shrank. The automobile industry faces a severe challenge and most companies in the sector reported unsatisfactory results. 4.3. Multiple analysis 31/3/2009 31/3/2008 31/3/2007 31/3/2006 31/3/2005 Price To Earnings 30.7 8.6 10.3 Price To Book 1.0 1.1 1.6 1.5 Price To Cash Flow 4.6 4.2 6.8 Price To Sales 0.4 0.4 0.7 0.7 0.6 l Although the P/E ratio increases significantly, its not a good sign. The increase in P/E ratio is not due to the high expectation of the investors and the fundamentals such as growth opportunities. Instead, the soaring P/E is the result of the plummeting earnings to common shareholders. l The price to book ratio and price to sales declined in 2008 and 2009, indicating the declining

Comparing the Work of Arundhati Roy and Seamus Heaney :: Comparison Compare Contrast Essays

Comparing the Work of Arundhati Roy and Seamus Heaney Arundhati Roy writes a provocative story of growing up in India in his book entitled, The God of Small Things. The novel is placed in two different time periods about 23 years apart and moves smoothly from one time period to another. Roy’s predominate story is of Estha and Rahel who are â€Å"two-egg twins†¦born from separate but simultaneously fertilized eggs† (Roy 4), but along with their story are several other stories that spotlight members of immediate Ipe family members and persons living nearby. Woven into Roy’s novel are his views of life in India. Also examined here is Seamus Heaney’s book of selected poems, Opened Ground. The poet laureate of Ireland portrays in his writings his views Ireland, from his life as a child to the troubles Northern Ireland has faced because of England in the last century. These two countries are different in cultures and traditions and are located at opposite ends of the global yardstick. But common to both are pr oblems of unrest; in India those associated with English influence and domination; in Northern Ireland problems concerning English sympathizers and those opposed to English rule. These similarities and differences will be examined here. Roy begins by speaking in the present time focusing on Rahel return to India after a long absence. The author includes a careful description of the desolateness that currently envelopes the once active house, a house filled with activity but little happiness. After Ammu, the twin’s mother, is divorced, she returns to the house and fills it with her young and active twins. Rahel and Estha lived guarded lives as children, finding happiness for the most part only in their relationship with a neighbor of a lesser class, Velutha, a carpenter who became involved romantically with Ammu. Eventually, Estha was separated from his twin and sent to live with his father. In years past, her grandmother, Mammachi, spent unnamed hours on the front veranda, fleeing from her brutal husband, the Reverend Ipe and playing her violin. When Sophie Mol, Chacko’s daughter arrives from England for a visit, she is received on the veranda and served cake. And the property near the house also once held a factory of Mammachi’s named â€Å"Paradise Pickles and Preserves† and employed several people. The house held a bustle of activity. But when Rahel returns, all the activity that occurs outside involves rodents running in overgrown gardens and frogs swimming in scummy ponds.

The Theme of Responsibility in An Inspector Calls Essay -- An Inspecto

The Theme of Responsibility in An Inspector Calls John Boyton Priestly (1894-1984) wrote ‘An inspector calls' in 1945 and it was first performed in 1946. The play was set in 1912. Priestly wrote this play to send out a message of responsibility to the people. Priestly believed that even in 1945 they were still the same as they were in 1912, which is why Priestly choose to set the play in 1912, along with various other reasons, such as he wanted the audience to have the benefit of dramatic irony. During the Second World War, the people had united to fight one common enemy. This unity was that he wanted us to understand and believe in. He wanted to give everyone a choice. Should we go back to the way it was before the First World War, when everything was based on class, where an individual had to look solely after themselves, and no one else, or should we move forward, walk into the society where everyone looks for one another, where we all are equal and we work together? He wanted people to choose. He demonstrates the difference with the older generation representing the society where you care for yourself, and some of the younger generation that represents a new society where you care for one another. Priestly used dramatic irony to discredit Mr. Birling’s pronouncements in the opening scene. When Mr. Birling, head of the family and a respectable business man, talks of things that the audience knows is wrong, such as his opinion of the ‘unsinkable’ titanic, we begin to doubt Mr. Birling’s opinions, because we already know that the Titanic does in fact sink. At the time of which the play was set in, there were bitter divisions between the rich and the poor, industrial towns such as ‘Brumley’ were ... ... was to change, he knew the adults were stuck in their own reality and will never change so he puts his hope into the children. However, Priestly also knew that some of the children like the adults will not agree with his ideals, which is where Gerald comes in. Gerald is just like Mr. Birling as he does not think that he has done anything wrong. For these reason I dislike him. J. B. Priestly’s message (told via the inspector) tells us that we should have collective responsibility, and share our duties equally between us all. Do we really want to live in a world where those of higher class choose our fate, or do we want to choose our own fate? His message is still relevant today, as I think we still live in a society such as the one Priestly desires, we still need to learn his message, as we need to remember our responsibility for others and ourselves.

Review of a Leader Movie Armageddon Essay

1. Style Of Leadership The style of leadership portrayed by Bruce Willis was decisive and with full conviction, in the best interest of everyone under his care and jurisdiction as shown below. a) As a father, he undertook the sole responsibility of bringing up his daughter from young, after his separation from his wife. He brought her everywhere he went and when she got romantically involved with one of his workers, he showed much concern and took actions in the interest of his daughter’s future. b) As a company boss, he was decisive in terminating the services of his best worker, for taking matters in his own hands and thus jeopardizing the safety of the other workers. He did not tolerate any insubordination and commanded everybody’s respect. c) As a project team leader for NASA, he showed great concern for all humanity and thus, agreed to undertake the assignment. This decision showed his compassion and his willingness to make the ultimate sacrifice for the sake of others. As he was knowledgeable and showed great leadership skills, even NASA staff listened to him. This emphasize the fact that a good leader is able to influence and guide everyone, through exemplary actions and compassion for others. d) His willingness to make the ultimate sacrifice and switch places with his worker in staying back to detonate the bomb summarizes all his leadership qualities. As a father, he was more concerned for his daughter’s future and happiness and thus switched place with his worker, even though he realized that by doing so, he would die. As a company boss and the project leader, he felt that it was his responsibility to ensure that the job was done well and his compassion for the human race led him to make the ultimate sacrifice. 2. Leadership Communication Strategy The communication skills and strategy showed by Bruce Willis in the movie was very well portrayed. He was strict but fair. He communicated effectively at all levels and strategized it to ensure that it achieved its desired results, as shown below. a) He was initially very upset when he discovered his daughter’s affair with his worker, but later showed his acceptance without even letting them know. This is strategy. by showing his worker his disapproval initially, it makes his worker realize that Bruce Willis was very much concerned and would do anything to protect his daughter’s future. but as depicted at the end of the movie, it showed how Bruce Willis finally admitted his approval and was even willing to sacrifice his life for them. This is effective communications strategy. b) As the project leader, he showed conviction and determination to get the job done, even when faced with extreme situations. He reprimanded his staff accordingly when necessary and allowed them some recreations when needed to. This shows great strategy and very effective communications. When earth lost faith in him, he managed to persuade the commander to disarm the bomb. When he switched places with his worker to detonate the bomb, nobody suspected he would do so. He managed to strategize his communications well and achieved his target, even though he knew that by doing so, he would die. This was the ultimate strategy of a leader, leading by example and good communication skills. 3) Personality Of A Good Leader Through out the movie, Bruce Willis was portrayed as a leader with a good and humble personality, who was intelligent and critical with his words and actions. he was depicted as a very responsible father, a caring company boss and also a convicted project leader as described below. a) As a responsible father, he cared for his daughter all by himself, even with his hectic work schedule and the dangerous nature of his work. He loved his daughter very much and was very protective of her well being and future. b) As a company boss, he was well liked and well respected by all his workers. He did not hesitate to terminate his best worker when he jeopardized the safety of the other staff, thus confirming that he was fair, but strict, and this applied to all. c) As the project leader, he showed great conviction and determination. His ability to make decisive decisions and actions showed his leadership qualities and his ultimate sacrifice showed that he was a leader with great compassion for others without any regards for his own well being. 4) Motivation A good leader is always able to motivate all by his exemplary actions and effective communications. This was well depicted in the movie. It described how a good leader can have appositive effect on others and can turn failures into success, danger into safety and despair into joy as portrayed by Bruce Willis. a) He managed to motivate and convinced his daughter to allow him to undertake the assignment, even though it might cost him his life. Even though the movie does not depict much about his relationship with his daughter, we can imagine how much his motivation affected his daughter’s willingness to follow him everywhere he goes. Even though her role in the project was minimal, it showed how motivated she was, in trying to ensure that the project was successful. This was portrayed in scenes where she had confrontations with the ground crew. b) As a company boss and project leader, he managed to persuade his staff to follow him and inadvertently, put their lives in danger. Even then, they were willing to do so, through his motivations and his communications skills. Throughout the assignment on the asteroid, he played the part of the motivator, never giving up and never despaired, even though he had lost some of his men, who were also his closest friends. How he managed to persuade the commander to defuse the bomb prematurely, was the best example of a good motivator in action. The words he used to convince the commander and how he managed to persuade him was very effective and only a good leader would be able to achieve such a task. To be able to ask someone to put his life on the line and make the ultimate sacrifice for you, requires all the attributes of an exceptional leader. 5. Leadership Management Only a good leader would be able to manage well. There is a danger of a leader becoming a dictator, if he or she is does not have good management skills. These skills needs to be taught and practiced. In the movie, Bruce Willis plays the part of a father, a boss, and later a project leader. As a father and a boss, he had acquired the management skills and experience to be a good father and a caring boss, and applied these management skills as a project leader, as shown below. a) Even though it was not depicted, he managed to bring up his daughter to be a well educated and responsible person, who could contribute his company. Even under stressed situations, he managed to manage his daughter’s personal affairs and ultimately, ensured that she would be well taken care of, even when he was no longer alive. b) He would not be the boss of the company if he was not a good leader with good management skills. Thus, he was able to manage his team and all others in his attempt to ensure that the assignment was successful. As a leader, he managed to control all personnel under any situations. The fact that he managed to save the world in the movie, after going through extreme conditions and situations and even a near failure, shows that through good leadership management, you can achieve every success. In summary, there is no such thing as a born leader. Good leadership qualities needs to be learned and practiced. Anybody can be a leader but not everyone can be a good leader. The movie â€Å"Armageddon† is about a good leader, as described above. It portrayed how 1 man, who possessed all the right attributes, is able to successfully complete a near impossible mission and achieve the desired results and thus saving the world. This movie might seem unreal, but the message behind the movie is very clear. A good leader is able to affect the lives of other people in a positive way. It may be only one life or it could be billions of lives. The fact is, we could apply the message of this movie in our daily lives. We should all try to be good leaders and have good leadership qualities, for the best interests of ourselves, our family, our race, our religion and ultimately, our nation.

Community Services Essay

1.Five items that I would include in the agenda list are; the name of the person who is coordinating the meeting, attendees (people who will be attending e.g., stakeholders), the start time of the meeting, the scheduled end time of the meeting and the matters for discussion such as feedbacks or housing. 2.Information that I may need to gather when preparing for Danny’s case management are Danny’s background history in regards to support services that he may have been using in the past whether he has been successful or not and if Danny is eligible for any other services and the criteria that falls into. 3.The purpose of the case management meeting is to establish a relationship with the client so that the client can feel confident being represented at the meeting and the concerns that would be reflected in the agenda for example alcohol is Danny’s concern. As a case manager I should be aware of the client’s objectives in the meeting and allowing the client the opportunity to indicate an agreement with the objectives such as in Danny’s case it is a life skill course. 4.My rights, roles and responsibility as Danny’s case manager would be to work with Danny to achieve the goals that he has identified, providing him with information about different services that are available to him and informing him the actions of his outcomes. I will also enable Danny to make decisions about his own life even if I won’t agree to it. Danny’s rights, roles and responsibilities would be to actively participate in his case plan, to be involved in identifying his own needs and to be attending all of his appointments with his case manager. 5.Two statutory requirements I must observe when obtaining information from other stakeholders are Freedom of Information Act 1982 and Privacy Act 1988. 6.Three key factors that would be important to ensure that Danny’s case is operating within the appropriate legislative requirements is respecting Danny’s confidentiality and also protecting his personal information from unauthorised disclosure. Informing Danny about the nature of all the services being provided to him and obtaining consent from Danny if he chooses to continue to withdraw from the services and lastly responding to Danny’s requests of information about the way that I, my organisation, or the stakeholders are working on. 7.I will record the outcomes of the meeting by taking effective case notes during the meeting and making a summary of what has happened in the meeting. All of the records has to be clearly labelled, dated and stored away somewhere safety locked in a filing cabinet. 8.Three boundaries that I need to discuss with Danny are about my relationship with him meaning that it should be professional e.g. not to have a dual relationship, explaining to Danny on the first meeting that my work is set to focus on the work that I will be doing for him and also explaining my limits and availability to him as his case worker. 9.The two decision making process would be to keep Danny involved and informed and also deciding further support services that Danny may require for his wellbeing. 10.Two strategies that I would put in place would be to maintain professional boundaries with Danny and reminding Danny that the relationship is professional and only informing Danny when I would feel that it may be getting blurred for him e.g. when Danny might expect me to act as his friend. I would also avoid any conflict of interest and as his case manager I will have to familiarise myself with the agencies code of conduct in order to use it as a guide line to establish a relationship with Danny. I will have to be mindful of my behaviour such as the use of my language and taking the right actions to contact Danny outside of work hours. 11.Two key concerns that I need to consider is the location of the programs or services and if it is located in Danny’s community and if the stakeholders are suited for Danny’s needs and if Danny is motivated enough to do it. 12.As Danny’s case worker I will inform Danny with information about the grievance process so that Danny knows what he can do if he is unhappy with the services or his case management process. Danny will also be informed about the complaint procedures and policies and if he is required to fill any kinds of paper work, and notifying Danny of how the complaints will be documented, the actions that will be taken, who will be responsible or what community will determine the outcomes and Danny’s right to appeal.